Resident Services

Services are available to help connect CHH residents with community resources, meet their personal goals, and support community building at CHH properties. Services provided are confidential. Some of the things resident services can help with include:
  • Connect with financial assistance and education,
  • Arrange a community event such as a movie night, BBQ or holiday party at your building.
  • Get one on one employment assistance,
  • Arrange a chore-worker or childcare
  • Sign up for government assistance programs and health care coverage.
  • Referrals to legal services
  • Eviction prevention assistance

For general inquiries contact::
Ashley Thomas, Director of Resident Services,
206-329-7303 or

Residents of the Haines, Elizabeth James, and 412 contact:
Derek Senior, Resident Services Coordinator,
206-681-5553 or .

Residents at Helen V, Mary Ruth Manor, and Hazel Plaza contact:
Azizza Mussa, Resident Services Coordinator,
206-503-4638 or .

Residents at the Silvian, Holden Vista, Ponderosa, and Union James contact:
Demontrice Bigham, Resident Services Coordinator,
206-471-1794 or .

Residents at all other properties contact:
Ji Soo Kim, Lead Resident Services Coordinator,
206-637-2364 or .

Community Partnerships

CHH partners with community organizations to offer discounts and educational opportunities to CHH residents. Contact CHH Resident Services directly if you are interested in taking advantage of any of these programs. We are always looking for new opportunities for residents - feel free to contact us with suggestions for partnerships or other recommendations.

Seattle City Light - Reduced utility bills for qualified residents

PATH with Art - Free art programing for adult residents

Woodland Park Zoo - Free zoo tickets for families

Employment Assistance

Capitol Hill Housing is dedicated to helping our resident find and keep stable housing. We have established partnerships with local employment assistance programs such as the Goodwill Job Training Center, YWCA Economic Empowerment programs and Seattle Jobs Initiative Career Pathways. These programs and others can help with computer basics, resume building, finding and applying for jobs, and career mentorship and guidance. Our Resident Services department can meet with you to help with referral and intake to the program which will best fit your needs. If you are a CHH resident in need of employment assistance, please contact or 206-556-3335 for more information

Pay Your Rent

Capitol Hill Housing now offers tenants the option to pay their rent online using RentTrack. If this is your first time using this service to pay your rent with us, you will need to make an account before you begin.

Other Resources

CHH Rental Assistance Application

List of Rental Assistance Resources

Washington State 211 - Health and human service information and referrals


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